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Support

Welcome to the Jena Pomeroy Customer Support page. We are dedicated to providing exceptional service and support to all our clients. If you have any questions, concerns, or need assistance with our products or services, please don't hesitate to reach out to us.

How Can We Help You?

Our support team is here to assist you with a wide range of inquiries, including:

  • General Inquiries: Information about our services, business, and coaching programs.

  • Account Support: Help with account creation, login issues, or updating your account information.

  • Product Support: Assistance with accessing and using our digital products, courses, and toolkits.

  • Coaching Services: Information and support related to our coaching and mindfulness programs.

  • Technical Support: Troubleshooting any technical issues you may encounter on our website or with our digital products.

  • Mindfulness and Wellness Advice: Tips and guidance on mindfulness, meditation, and personal development.

Contact Us

If you need assistance, please contact our support team via email. We strive to respond to all inquiries within 24-48 hours.

Email: info@jenapomeroy.com

Frequently Asked Questions (FAQs)

1. How do I access my purchased digital products? After completing your purchase, you will receive an email with a link to access your digital products. If you do not receive the email, please check your spam folder or contact us for assistance.

2. Can I get a refund for my purchase? Due to the nature of digital products and coaching services, all sales are final, and refunds are not available. Please refer to our Return Policy for more details.

3. How do I schedule a coaching session? To schedule a coaching session, please contact us via email with your preferred dates and times. We will do our best to accommodate your schedule and confirm your appointment.

4. What if I experience technical issues on the website? If you encounter any technical issues while using our website or accessing your digital products, please contact our support team with a detailed description of the problem. We will work to resolve the issue as quickly as possible.

5. How can I update my account information? To update your account information, please log in to your account on our website and navigate to the account settings page. If you need further assistance, contact our support team.

Additional Resources

We offer a variety of resources to help you make the most of our services:

  • Help Center: Visit our Help Center for detailed guides and tutorials on using our products and services.

  • Blog: Explore our blog for the latest tips, insights, and updates on mindfulness, wellness, and personal development.

  • Community Forum: Join our community forum to connect with other like-minded individuals, share experiences, and find answers to common questions.

Thank you for choosing Jena Pomeroy. We are committed to providing you with excellent service and support, and we look forward to helping you on your journey toward mindfulness, wellness, and personal growth.

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